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Total quality management and its implementation in the uae since the last few years, total quality management (tqm) has received a great deal of attention and importance due to a challenging and highly competitive business environment. Total quality management in healthcare gunjan patel be-biomedical engg, pgd-quality management, ms-medical software (1st sem)-mcis, manipal university e-mail: [email protected] Total quality management, vol 3, no 1,1992 the importance of understanding the concepts of total quality management and the consequent training needs.
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